Our quantitative and qualitative solutions are wide and diverse. Below are a few examples of the services we provide:
Our quantitative toolbox includes:
- Computer Assisted Telephone Interviews (CATI)
- Web-based and paper surveys focusing on client, stakeholder, patient and employee experience, satisfaction and engagement;
- Development of Key Performance Indicators;
- Benchmark Analysis;
- Analysis of Program Data;
- Financial & Cost/Benefit Analysis.
Our qualitative methodologies include:
- Focus Groups;
- Town Halls;
- In-depth, In-person or Telephone Interviews;
- Social Media Research;
- File Reviews;
- Program Document Reviews;
- Case studies.